CIS-SM Practice Questions — Page 3

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This exam has 122 community-verified practice questions. Create a free account to access all questions, comments, and explanations.

Topics covered:

Engagement Methodology and Project PlanningCustomer Service Management System Setup and ConfigurationCustomer Service Management IntegrationCustomer Service Management Portal, Knowledge Management, Service Catalog, Communities and Performance Analytics

Page 3 of 5 • Questions 51-50 of 122

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