QuestionQ74

Operational Integration of Software Processes

In ServiceNow Discovery, what does the Exploration phase determine?

  • A Are you there? How will I classify you?
  • B What else can you tell me about yourself?
  • C Have I seen you before?
  • D How should I classify you specifically?
Explanation

The Exploration phase runs after identification and triggers exploration probes or pattern operations to gather additional information about the identified device and update its CMDB data.

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