CIS-SAM: Certified Implementation Specialist - Software Asset ManagementDemo

By ServiceNow · Question Mode

QuestionQ39

Operational Integration of Software Processes

When you are ready to retire software in ServiceNow, what is the critical initial step in the retirement process?

  • A Notify users of the software retirement
  • B Expire any active software entitlements
  • C Uninstall all instances of the software
  • D Recover the software entitlements
Explanation

Active software entitlements must be expired first when retiring software. This removes the retired product’s licensing rights from active entitlement management and prevents continued use or allocation of rights during the remaining retirement activities.

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