CIS-SAM: Certified Implementation Specialist - Software Asset ManagementDemo

By ServiceNow · Question Mode

QuestionQ31

Data Integrity – Attributes and Sources for the Data

When creating a transform map that maps software installation data into the appropriate SAM table, why would you set the coalesce values for the u_display_name, u_publisher, u_version, u_installed_on, and u_assigned_to fields to true?

Choose two
  • A To ensure that you import all these fields into the table
  • B To avoid duplication of data
  • C To ensure completeness of data
  • D To ensure that if all fields match an existing record on import, that a new record is created
  • E To ensure that if all fields do not match an existing record on import, that a new record is created
Explanation

Coalesce fields form the matching key used during import. When all specified values match an existing target record, ServiceNow updates that record instead of creating a duplicate. When the coalesce values do not produce a match, ServiceNow creates a new target record. With multiple coalesce fields, every coalesce value must match to update an existing record.

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