QuestionQ147

Operational Integration of Software Processes

In the ServiceNow base platform, which roles can refresh processor definitions?

  • A sam_user / sam_admin / sys_admin
  • B sam_user / sys_admin
  • C sam_admin / sys_admin
  • D sys_admin / asset_admin
Explanation

Refreshing processor definitions is a Software Asset Management administrative task. ServiceNow requires the sam_admin role for it; sam_user is limited to viewing and reading configurations. A sys_admin can perform the administrative action.

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