CIS-ITSM: Certified Implementation Specialist - IT Service ManagementDemo

By ServiceNow · Question Mode

QuestionQ24

Change Management

Which Release types are available on the baseline release record?

  • A Standard, Normal, Prototype, Patch
  • B Major, Minor, Upgrade, Emergency, Maintenance, Patch
  • C Standard, Normal, Emergency
  • D Alpha, Beta, Snapshot, Nightly, Milestone, Release Candidate
Explanation

The baseline release record supports the release types Major, Minor, Upgrade, Emergency, Maintenance, and Patch. ServiceNow distinguishes major, minor, and patch application versions as release-version categories; the other choices contain change types or unrelated lifecycle labels.

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