CIS-HR: Certified Implementation Specialist - Human ResourcesDemo

By ServiceNow · Question Mode

QuestionQ21

Employee Service Center

Which plugin permits agent tasking only inside the HR department?

  • A Human Resources Scoped App: Integrations [com.sn_hr_integrations]
  • B Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events]
  • C Human Resources Scoped App: Lifecycle Events for Enterprise [com.sn_hr_lifecycle_ent]
  • D Human Resources Scoped App: Employee Relations [com.sn_hr_employee_relations]
Explanation

Human Resources Scoped App: Lifecycle Events (com.sn_hr_lifecycle_events) is the HR-only Lifecycle Events option. The Enterprise Lifecycle Events offering is designed for lifecycle events that span departments such as IT, Facilities, Finance, and Legal, whereas the standard Lifecycle Events plugin is limited to HR-department tasking.

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