QuestionQ12

HAM basics and process architecture

Which three catalog types are available in ServiceNow?

Choose three
  • A Product Catalog
  • B Consumable Catalog
  • C Asset Catalog
  • D Vendor Catalog
  • E Service Catalog
Explanation

ServiceNow uses the Service Catalog for requestable goods and services, the Product Catalog as the central repository for model information, and the Vendor Catalog for goods offered by different vendors. Consumables and assets are managed within asset-management data structures, not as the three catalog types in this classification.

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