CIS-FSM: ServiceNow Certified Implementation Specialist – Field Service Management ImplementerDemo

By ServiceNow · Question Mode

QuestionQ2

Implementing Related Processes

Which integrations for ServiceNow Field Service Management (FSM) are available?

Choose two
  • A FSM integration with Project Portfolio Management (PPM)
  • B Work Order Management integration
  • C Asset Management integration
  • D Outlook Calendar Integration
  • E Customer Service Management (CSM) Integration
Explanation

ServiceNow Field Service Management integrates with Project Portfolio Management to create work orders from project tasks and synchronize relevant task/work-order data. The Customer Service Management with FSM plugin integrates CSM and FSM so case-related account and contact information, work orders, and tasks are available across the applications.

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