CIS-FSM: ServiceNow Certified Implementation Specialist – Field Service Management ImplementerDemo

Question

Which actions may an agent take when removing a part from a task?

Choose two

A Donate the part to a local warehouse
B Set the part as defective
C Throw away the part
D Set the asset status to available, but defective
E Replace the part

Explanation

In ServiceNow Field Service Management, an agent can replace a part while removing it and can set the removed part’s asset status to either available or defective.

Learn more

ServiceNow Field Service Management release notes — Parts usage enhancements

CIS-FSM: ServiceNow Certified Implementation Specialist – Field Service Management ImplementerDemo

AstroTutor

Notes

Readiness

QuestionQ17

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