QuestionQ81Verified/Customer Service Management System Setup and ConfigurationCopy linkReport a problemAsk AstroTutorSave questionWho can manage Install Base entities?Choose twoASystem administrator [admin]BCustomer service manager [sn_customerservice_manager]CData Analysts [data_admin]DSales Managers [sn_sales_manager]Show AnswerAnswerExplanationServiceNow requires either the admin role or the sn_customerservice_manager role to create and manage install base items.Learn moreCreate an install base itemInstall base characteristicsShow comments0Show commentsCommunity DiscussionNo comments yet. Be the first to start the discussion!
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