CIS-CSM: Certified Implementation Specialist - Customer Service Management

By ServiceNow · Question Mode

QuestionQ67

VerifiedCustomer Service Management Portal, Knowledge Management, Service Catalog, Communities and Performance Analytics

When implementing Knowledge Product Entitlements, what becomes enabled when you activate the Enable access control of Knowledge Articles system property?

Explanation

This property enforces knowledge-article access based on product entitlements: customers can access knowledge articles related to products for which they have entitlements. ServiceNow documentation

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