CIS-CSM: Certified Implementation Specialist - Customer Service Management

By ServiceNow · Question Mode

QuestionQ46

VerifiedCustomer Service Management Portal, Knowledge Management, Service Catalog, Communities and Performance Analytics

Which service catalogs are available in the customer portals of the base instance?

Choose two
Explanation

The base Customer Service Management portal offerings are the Customer Service catalog and the Consumer Service catalog. ServiceNow documentation identifies the Customer Service Portal and Consumer Service Portal as the customer-facing portals that integrate with the service catalog.

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