CIS-CSM: Certified Implementation Specialist - Customer Service Management

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QuestionQ278

VerifiedCustomer Service Management System Setup and Configuration

Which data model should be used to track a household in which a group of consumers shares a common address?

Explanation

The Household with Consumer data model represents a shared household and associates the individual consumers who belong to it. Customer Access Management models authorization relationships, not household membership, and an organizational model is intended for business entities rather than a group of consumers sharing an address.

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