QuestionQ245Verified/Customer Service Management System Setup and ConfigurationCopy linkReport a problemAsk AstroTutorSave questionWhich statement correctly describes product models in CSM?AProducts models can only contain digital (logical) itemsBProduct models can contain either physical items or digital (logical) items but not both in the same modelCProduct models can only contain physical itemsDProduct models can contain both physical items and digital (logical) items in the same modeShow AnswerAnswerExplanationCSM product models can bundle component products to represent what an organization develops, sells, or consumes. Those components may be physical or digital/logical, so both types can be included in the same product model.Learn moreServiceNow CSDM foundation domainShow comments3Show commentsCommunity DiscussionNo comments yet. Be the first to start the discussion!
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