CIS-CSM: Certified Implementation Specialist - Customer Service Management

By ServiceNow · Question Mode

QuestionQ221

VerifiedCustomer Service Management Portal, Knowledge Management, Service Catalog, Communities and Performance Analytics

Which solution must be implemented to enable a breakdown dashboard to appear in a pop-up window on the case form?

Explanation

In-form Analytics associates a table, a breakdown, and a breakdown dashboard through a UI action on the form. Selecting the associated icon or related link opens the breakdown dashboard in a pop-up view.

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