CIS-CSM: Certified Implementation Specialist - Customer Service Management

By ServiceNow · Question Mode

QuestionQ208

VerifiedCustomer Service Management System Setup and Configuration

Which of the following functions can be completed offline while using the Field Service Management Application on a mobile device?

Choose three
Explanation

Field Service Management mobile offline mode lets technicians execute their assigned tasks, close work orders and work order tasks, and manage asset-related work. The mobile device caches offline changes and synchronizes them when connectivity returns.

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