CIS-CSM: Certified Implementation Specialist - Customer Service Management

By ServiceNow · Question Mode

QuestionQ167

VerifiedCustomer Service Management Portal, Knowledge Management, Service Catalog, Communities and Performance Analytics

How can multiple service catalogs be made accessible on the Customer Service Portal?

Explanation

Multiple service catalogs are exposed in a Customer Service Portal by associating the desired catalogs with the portal through its Catalogs related list. ServiceNow documentation states that customers can request portal items by associating one or more service catalogs with the portal.

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