CIS-CSM: Certified Implementation Specialist - Customer Service Management

By ServiceNow · Question Mode

QuestionQ150

VerifiedCustomer Service Management System Setup and Configuration

Using a registration code, a contact can submit a self-registration request from the customer portal. Which of the following roles can approve the request?

Choose three
Explanation

Customer administrators and partner administrators manage customer contacts and their portal access, while the system administrator has the corresponding administrative access. ServiceNow documents these three roles together as the roles required for customer-contact administration in the portal.

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