QuestionQ149Verified/Customer Service Management System Setup and ConfigurationCopy linkReport a problemAsk AstroTutorSave questionIn case management, Parent Child Synchronization enables which of the following?AEnabling the Customer Service agent to create cases so that all the children cases can be managed by managing the parent caseBParent cases to automatically generate child cases when all fields are filled out thus synchronized auto-populationCChild cases to be separated from Parent cases and will not be synchronized automaticallyDSynchronization of all child cases as well as children of child cases on all levelsShow AnswerAnswerExplanationParent-child synchronization cascades updates from a parent case to its child cases and to descendant child cases throughout the hierarchy, allowing consistent management across all levels.Show comments1Show commentsCommunity DiscussionNo comments yet. Be the first to start the discussion!
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