QuestionQ124Verified/Customer Service Management System Setup and ConfigurationCopy linkReport a problemAsk AstroTutorSave questionWhat does it indicate when the Selector is not visible while creating Case tasks?ANo service-to-service relationship has been definedBNo Case to case task relationship has been definedCNo product to case task relationship has been definedDNo customer to task relationship has been definedShow AnswerAnswerExplanationA case service definition must be related to its available case-task service definitions through a Service-to-Service Relationship. Without that relationship, no eligible task service is available for the case-task selector. ServiceNow documents that case and case-task service definitions can be connected through this relationship.Learn moreCreate a service definitionShow comments1Show commentsCommunity DiscussionNo comments yet. Be the first to start the discussion!
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