CIS-CSM: Certified Implementation Specialist - Customer Service Management

By ServiceNow · Question Mode

QuestionQ12

VerifiedCustomer Service Management Portal, Knowledge Management, Service Catalog, Communities and Performance Analytics

If just one user reports content for moderation, the content will be hidden.

Explanation

Submitting a single moderation report does not inherently hide content; the platform’s moderation process or enforcement decision determines whether it is removed or hidden.

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