Select all statements that accurately describe the Platform Analytics Workspace / Analytics Center application. (Choose two.)
AThe Analytics Center replaces the classic Performance Analytics application.
BThe Platform Analytics Workspace is a paid application.
CThe Platform Analytics Workspace lets you manage Next Experience data visualizations and dashboards.
DYou can configure the Analytics Center to be accessible from any ServiceNow Workspace.
What data update settings can you enable for a single score visualisation to update the score in real-time?
ABackground refresh interval (minutes)
BShow score update time
CReal time update
DLive refresh date (seconds)
How does KPI Signals support notifications?
ABy forwarding email notifications
BBy automated signal detection jobs
CThrough regular back-ups
DBy setting auto-reply responses
What 'related lists' are available on the formula indicator form? (Choose three.)
ATargets
BContributing Indicators
CBreakdowns
DSignals
Question 6
Dashboards and Scorecards
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Question 7
Data and Visualizations
Question 8
Indicators and Widgets
Question 9
Indicators and Widgets
Question 10
Indicators and Widgets
Question 11
Indicators and Widgets
Question 12
Data and Visualizations
Question 13
Indicators and Widgets
Question 14
Indicators and Widgets
Question 15
Dashboards and Scorecards
Question 16
Data and Visualizations
Question 17
Indicators and Widgets
Question 18
Indicators and Widgets
Question 19
Indicators and Widgets
Question 20
Data and Visualizations
Question 21
Indicators and Widgets
Question 22
Indicators and Widgets
Question 23
Indicators and Widgets
Question 24
Indicators and Widgets
Question 25
Dashboards and Scorecards
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Which of the following statements are true about creating User Experience filters? (Choose three.)
AOnly users with the admin role can create User Experience filters.
BFor filters to work in workspaces, you must configure an event handler to apply the filters.
CThe filter you create in the Now Experience UI Builder is available in all workspaces.
DA single filter can be used across all visualisations in a workspace.
What calendar type can you use to analyse scores using time periods?
ATeam Calendar
BMaintenance Calendar
CCustom Business Calendar
DOn-Call Calendar
What role or access do users need to act on a signal to reset a baseline or dismiss a signal?
AResponsible users without workspace access
BUsers with the admin, pa_admin, or pa_kpi_signal_admin role without being a responsible user
COnly users with the admin role
DUsers irrespective of their level of responsibility
Which of the following data update settings for single score visualisations shows the timestamp of when the score was last updated?
AShow score update time
BReal time update
CBackground refresh interval (minutes)
DFollow filters
Which of the following are true statements about configuring pie, donut, and single score visualisations in workspaces?
AData labels are shown as only percentages, as values, or as both.
BLegend percentages are shown along with values.
CThe metric label name is displayed near the metric value.
DSet gradient, texture, or no colour options for data display.
What role is required to create personal targets and thresholds for users who can view an indicator on the Analytics Hub?
Apa_viewer
Bpa_target_admin
Cpa_threshold_admin
DNo role
Which of the following are suggested when you type in a query on Analytics Q&A? (Choose three.)
ARecent searches
BTables and columns
CBreakdowns
DIndicators
What is an easy way for a responsible user to get real-time updates on the signals for a particular KPI?
AMonitoring the signal score on a dashboard
BReceive email notifications
CSchedule a report for the signal data
DManually check the KPI doe signals
How should an admin activate the KPI Signals?
ARaise a ServiceNow Support (HI) request
BRequest from the ServiceNow Store
CIt is active by default
DActivate the sn-kpi-signals plugin
How do you create and associate breakdowns on the breakdown source form?
ABy selecting the ‘New’ button on the ‘Breakdowns’ related list
BFrom the ‘Additional actions’ menu
CFrom the ‘Create Breakdowns’ related link
DBy adding multiple ‘Facts tables’ under the Source tab
Which of the following can be used across all the visualisations in a workspace?
ASignal
BDashboard Builder
CStudio
DUser Experience filter
How are responsible users reminded when a signal remains unresolved?
AVia Virtual Agent
BVia Connect Chat
CBy email notification
DBy text message
What related list in the formula indicator record is used to navigate to the indicators used in the formula or to their indicator sources?
ABreakdowns
BContributing Indicators
CIndicator Groups
DManaged Sources
Which of the following items can you view without the pa_viewer role if the indicator and breakdown ACLs are respected? (Choose two.)
ADiagnostic Results
BKPI Details
CAnalytics Hub
DWidget Statistics
Which of the following styling options is NOT available with the data visualisation component configuration in workspaces?
ASort on categories in bar, pie, and donut visualisations based on table data sources.
BSet default, palette, or single colour options for data display.
CChange score sizes of single score visualisations.
DCreate a new visualisation type with predefined styling.
Which of the following can you do when you set a target for an indicator on the Analytics Hub? (Choose three.)
ASet the improvement as a percentage.
BSet a review date on which to consider updating the target.
CSet the threshold as an improvement on the average score.
DSet a start date in the future.
What condition do you use on the Elements Filter record for the ‘Groups’ Breakdown Source to get only groups that had an incident assigned to them?
ABy adding ‘itil’ to the Roles necessary to see the filter
BBy adding ‘Incident->Assignment group’ to the Related List Conditions
CBy adding ‘itil’ type to the ‘Conditions’
DBy selecting ‘Incident [incident]’ for the Facts table
Which system property enables an administrator to allow specified user roles to select indicators as data sources from the Data Visualisation Configuration panel?
Aglide.knowman.search.apply_role_based_security
Bpar_vis_config.data_source.can_select_indicator
Ccom.snc.pa.dc.max_row_count_indicator_source
Dglide.source_control.checksum_required
You have created a new Breakdown. When trying to associate the new Breakdown to existing Indicators, you see that no Indicators are available. What might be the issue preventing you from adding the indicators to the new Breakdown?
AThe indicator facts table is not included in the Breakdown mappings.
BThe Indicators are configured incorrectly.
CCustom tables do not allow Breakdowns.
DThe Breakdown field is not on the form for the facts table.
As a Performance Analytics Admin, what is the best course of action after running Diagnostics?
AReview the suggested solution and take steps to resolve the error or warning.
BReview the linked knowledge base article.
CFor errors, use the Create a Problem UI action to create a problem record.
DContact the system administrator if any errors or warnings are generated.
