Field Service ConsultantDemo

By Salesforce · Question Mode

QuestionQ85

Configure Mobility

Some Technicians say they cannot log in to the Salesforce Field Service mobile app. The Consultant verified that the Technicians are assigned the Salesforce Field Service Resource License and Salesforce Field Service Resource Permissions.

How should a Consultant grant access to the Salesforce Field Service mobile app?

  • A Modify the user’s Profile.
  • B Update Public Group membership.
  • C Modify the user record.
  • D Assign a Field Service Mobile License to the user.
Explanation

Access to the Salesforce Field Service mobile app requires the Field Service Mobile user license. Field Service Resource licensing and resource permissions alone do not provide mobile-app access.

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