Certified OmniStudio Consultant

By Salesforce · Question Mode

QuestionQ100

VerifiedOmniStudio Consulting and Design

A company has an OmniScript already running in production. The business determines that additional customer information is required and wants to add more questions to the process.

What is the most efficient approach the consultant can recommend to meet this requirement?

Explanation

OmniScript Input elements are the native declarative controls for collecting customer data, and they are contained within Steps or Blocks. Adding a new Step with the required Input elements creates another guided page for the additional questions without custom development or an embedded component.

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