Certified Experience Cloud ConsultantDemo

By Salesforce · Question Mode

QuestionQ91

Sharing and Security

How can records that are owned by Customer Community users be shared with internal users?

  • A Create an owner-based sharing rule to share records owned by a Customer Community role with all internal users.
  • B Create a Sharing Set that includes a Customer Community profile and create a Share Group for the Sharing Set.
  • C Use the standard Is Owned By External User checkbox on records to create a criteria-based sharing rule to share records owned by Customer Community users with all internal users.
  • D Create a Share Group for a Customer Community profile that is not associated with a Sharing Set.
Explanation

Customer Community users are high-volume Experience Cloud users without roles, so their owned records cannot be shared through owner-based sharing rules. A Sharing Set applies to the Customer Community profile, and its associated Share Group can grant authenticated internal users access to records created by those high-volume users.

Learn more

Community Discussion

No comments yet. Be the first to start the discussion!