QuestionQ105

Community Setup

Northern Trail Outfitters (NTO) wants to deliver personalization by having its individual customers self-register on its B2C site. NTO does not want to create a placeholder account.

NTO’s Experience consultant has configured self-registration on the Login and Registration pages. NTO’s site manager has enabled Allow customers and partners to self-register. NTO uses Customer Community Plus licenses.

Which step is required to complete self-registration for NTO’s site?

  • A Contact Salesforce Customer Support to enable Communities Self Registration Controller.
  • B Ensure that the Account field is empty in the registration section.
  • C Contact Salesforce Customer Support to enable Person Accounts.
  • D Ensure that the Contact field is empty in the registration section.
Explanation

B2C self-registration for individual customers uses Person Accounts, which combine account and contact information into a single individual record instead of placing registrants under a shared placeholder business account. Customer Community Plus licenses support Person Accounts. Eligible administrators can now enable Person Accounts in Setup; the support-contact wording is legacy terminology.

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