QuestionQ5

VerifiedTesting

Universal Containers (UC) is preparing a large data migration from a homegrown, on-premises system to Salesforce as part of its Service Cloud implementation. UC has approximately 5 million customers, 10 million contacts, and 30 million active cases.

Which three key areas should be tested as part of the data migration?

Choose three
Explanation

Data-migration validation must confirm that source data is transformed accurately, that record relationships are preserved, and that case ownership and entitlement-related service information are correctly carried over. Salesforce requires related records to be imported in a logical order and associated using the appropriate target record IDs; entitlement processes and milestones apply to support records such as cases.

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