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By Salesforce · Question Mode

QuestionQ119

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Universal Containers uses Salesforce for Order Management and has integrated it with an in-house Enterprise Resource Planning (ERP) system for order fulfillment. An urgent requirement is to add a new order-status value from the ERP system to the Order Status picklist in Salesforce.

Which two considerations should be made when addressing this requirement?

Choose two
Explanation

The ERP integration can depend on an explicit set of Order Status values, record-type availability, or value mappings, so it must be checked and may not function as expected until the new status is supported end to end. Salesforce recommends developing and testing changes in an isolated sandbox and deploying the validated change to production, rather than modifying the live production org directly. Picklist values can also be scoped by record type, which must be considered when validating the integration.

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