QuestionQ105

VerifiedRisk Identification and Mitigation

Universal Containers has identified a Sev0 production defect. Tens of thousands of records will be created with incorrect data within minutes, resulting in significant brand damage.

The Salesforce administrator proposes replacing the defective text field with a new picklist field directly in production. The page layout will be updated to remove the text field and add the new picklist field.

What should the Salesforce architect recommend?

Explanation

An imminent Sev0 data-quality incident requires an emergency, controlled production change to prevent widespread creation of incorrect records. The architect should work with the administrator and review each declarative change as it is made, ensuring rapid mitigation while maintaining oversight and validation.

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