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Cumulus Financial uses Service Cloud as its CRM and keeps mobile, home, and work phone numbers in three distinct fields for customers on the Contact record. The company intends to use Data Cloud and ingest the Contact object through the CRM Connector.
What is the most efficient approach for a consultant to take when ingesting this data so that all the different phone numbers are correctly mapped and available for activation?
AIngest the Contact object and map the Work Phone, Mobile Phone, and Home Phone to the Contact Point Phone data map object from the Contact data stream by adding custom fields for Work and Home Phone.
BIngest the Contact object and use streaming transforms to normalize the phone numbers from the Contact data stream into a separate Phone data lake object (DLO) that contains three rows, and then map this new DLO to the Contact Point Phone data map object.
CIngest the Contact object and create formula fields in the Contact data stream on the phone numbers, and then map to the Contact Point Phone data map object.
DIngest the Contact object and then create a calculated insight to normalize the phone numbers, and then map to the Contact Point Phone data map object.
Which of the following is a key capability of Data Cloud?
ATo build insights on unified profiles
BTo create a master data management (MDM) strategy
CTo give a persistent ID for unified profiles
DTo help users build a heat map using their data
Northern Trail Outfitters plans to implement Data Cloud and has several use cases in mind.
Which two use cases are a good fit for Data Cloud?
Choose two
ATo eliminate the need for separate business intelligence and IT data management tools
BTo use harmonized data to more accurately understand the customer and business impact
CTo ingest and unify data from various sources to reconcile customer identity
DTo create and orchestrate cross-channel marketing messages
A customer is concerned that the consolidation rate shown in Identity Resolution is quite low compared with their original estimates.
Which configuration change should a consultant consider to increase the consolidation rate?
AInclude additional attributes in the existing matching rules.
BChange reconciliation rules to Most Occuring.
CReduce the number of matching rules.
DIncrease the number of matching rules.
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A consultant is assisting a beauty company with ingesting its profile data into Data Cloud. The company’s source data contains several fields, including eye color, skin type, and hair color, that aren’t fields on the standard Individual data model object (DMO).
What should the consultant recommend for mapping this data so it can be used for both segmentation and identity resolution?
ACreate a custom DMO with only the additional fields and map it to the standard Individual DMO.
BDuplicate the standard Individual DMO and add the additional fields.
CCreate custom fields on the standard Individual DMO.
DCreate a custom DMO from scratch that has all fields that are needed.
Cumulus Financial is encountering delays when multiple segments are published at the same time. The company wants to avoid lowering the frequency at which segments are published while keeping the same segments currently in place.
Which action should a consultant take to relieve this issue?
AEnable rapid segment publishing to all segments to reduce segment generation time.
BAdjust the publish schedule start time of each segment to prevent overloading processes.
CIncrease the Data Cloud segmentation concurrency limit.
DReduce the number of segments being published.
Which two dependencies must be removed before disconnecting a data source?
Choose two
AActivation target
BSegment
CData stream
DActivation
A consultant must create a data graph from several DLOs.
What step should the consultant take to accomplish this?
AMap the DLOs to DMOs and use these in the data graph.
BUse a data action to update the data graph with the DLO data.
CMap the DLOs directly to a data graph.
DBatch transform the DLOs to multiple DMOs and activate these with the data graph.
During discovery, which feature should a consultant emphasize for a customer with multiple data sources who needs to match and reconcile data about individuals into one unified profile?
AHarmonization
BIdentity Resolution
CData Cleansing
DData Consolidation
Which tool lets users visualize and analyze unified customer data in Data Cloud?
AIntelligence Reports Advanced
BTableau
CSalesforce CLI
DHeroku
What does the Source Sequence reconciliation rule accomplish in identity resolution?
AIdentifies which data sources should be used in the process of reconciliation by prioritizing the most recently updated data source
BIncludes data from sources where the data is most frequently occurring
CSets the priority of specific data sources when building attributes in a unified profile, such as a first or last name
DIdentifies which individual records should be merged into a unified profile by setting a priority for specific data sources
A consultant is configuring a data stream containing transactional data.
Which field type should the consultant select to make sure that leading zeros in the purchase order number are retained?
ANumber
BDecimal
CText
DSerial
To import campaign members into a Salesforce CRM campaign, a user needs to export the segment to Amazon S3. The resulting file must include the Salesforce CRM Campaign ID in its name.
Which two ways can achieve this outcome?
Choose two
AHard code the campaign identifier as a new attribute in the campaign activation.
BInclude campaign identifier in the filename specification.
CInclude campaign identifier in the segment name.
DInclude campaign identifier in the activation name.
Which operator should a consultant use to build a segment for a birthday campaign that is evaluated daily?
AIs Today
BIs Birthday
CIs Between
DIs Anniversary Of
The marketing manager at Cloud Kicks plans to ingest corporate phone numbers for its accounts into Data Cloud. They intend to store these phone numbers in a custom field whose data type is set to Phone.
Which statement is true when ingesting phone numbers?
AData Cloud validates the format of the phone number at the time of ingestion.
BThe phone number field should be used as a primary key.
CText value can be accepted for ingestion into a phone data type field.
DThe phone number field can only accept 10-digit values.
Northern Trail Outfitters (NTO) wants to connect its B2C Commerce data to Data Cloud and load two years of transactional history into Data Cloud.
What should NTO use to accomplish this?
AB2C Commerce Starter Bundles plus a custom extract
BDirect Sales Order entity ingestion
CDirect Sales Product entity ingestion
DB2C Commerce Starter Bundles
Northern Trail Outfitters (NTO) asks its Data Cloud consultant for a list of contacts that fall within a specific segment for a direct-mail campaign.
How should the consultant deliver this list to NTO?
ACreate the segment, select Email as the activation target, and activate the segment directly to NTO.
BCreate the segment and then activate the segment to NTO’s Salesforce CRM.
CCreate a new fie storage activation target, create the segment, and then activate the segment to the new activation target.
DCreate the segment and then click Download to obtain the segment membership details to provide to NTO.
Northern Trail Outfitters consolidates individuals in its Data Cloud instance.
Which three features can the consultant use to validate data on a unified profile?
Choose three
AQuery API
BData Explorer
CIdentity Resolution
DData Actions
EProfile Explorer
Which two advantages do calculated insights provide compared with segmentation criteria?
Choose two
ACalculated insights results can be included as attributes in activation.
BCalculated insights refresh automatically upon reference in segments and activation.
CCalculated insights can query engagement data greater than 2 years.
DCalculated insights are better suited for single row based operation.
A retailer wants to unify profiles by using a Loyalty ID that differs from its customers’ unique ID.
Which object should the consultant use in identity resolution to apply exact-match rules to the Loyalty ID?
AIndividual object
BParty Identification object
CLoyalty Identification object
DContact Identification object
Which two conditions must be satisfied for a calculated insight to appear on the segmentation canvas?
Choose two
AThe calculated insight must contain a dimension including the Individual or Unified Individual Id.
BThe metrics of the calculated insights must only contain numeric values.
CThe primary key of the segmented table must be a metric in the calculated insight.
DThe primary key of the segmented table must be a dimension in the calculated insight.
Which solution offers an easy way to ingest Marketing Cloud subscriber profile attributes into Data Cloud each day?
AMarketing Cloud Connect API
BEmail Studio Starter Data Bundle
CAutomation Studio and Profile API
DMarketing Cloud Data Extension Data Stream
A bank gathers customer data for loan applicants and high-net-worth customers. Because a customer can be both a loan applicant and a high-net-worth customer, duplicate data can result.
How should a consultant ingest and map this data in Data Cloud?
AIngest the data into two DLOs and map each to the individual and Contact Point Email DMOs.
BIngest the data into two DLOs and then map to two custom DMOs.
CUse a data transform to consolidate the data into one DLO and then map it to the Individual and Contact Point Email DMOs.
DIngest the data into one DLO and then map to one custom DMO.
A marketing manager at Northern Trail Outfitters wants to improve marketing return on investment (ROI) by using insights from Data Cloud Segment Intelligence.
Which permission set does the user need to set this up?
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