QuestionQ959

Security and Access

SFDC lets me add a reporting hierarchy (or organizational chart) to my contacts. This helps me better understand the structural dynamics within the businesses I am selling to and remember whom to contact for particular aspects of a sale.

  • A True
  • B False
Explanation

Salesforce Contact Hierarchy displays contacts on an account in a hierarchy or org chart based on the Reports To field, showing who reports to whom.

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