QuestionQ903

Standard and Custom Objects

Which of the following special picklist fields are unavailable for record types because they are used exclusively for sales processes, lead processes, support processes, and solution processes?

Choose four
  • A Opportunity Stage
  • B Lead Status
  • C Case Status
  • D Solution Status
  • E Case Origin
Explanation

Salesforce reserves Opportunity Stage, Lead Status, Case Status, and Solution Status for their respective business processes. Their available values are set through sales, lead, support, and solution processes that can be assigned to record types, rather than configured as ordinary record-type picklists. Case Origin is not a process-only picklist. Salesforce Help: Limitations for Creating and Updating Record Types and Picklists

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