QuestionQ888

Analytics - Reports and Dashboards

Users have observed that, when they click a report in a dashboard to view its details, the report’s values differ from those displayed on the dashboard.

Which two reasons are most likely responsible?

Choose two
  • A The running dashboard user and viewer have different permissions.
  • B The report needs to be refreshed.
  • C The dashboard needs to be refreshed.
  • D The current user does not have access to the report folder.
Explanation

Dashboard components use the data visibility of the dashboard running user for static dashboards, whereas a report opened by a viewer can be evaluated using that viewer’s own access. Different permissions can therefore produce different values. Dashboard component data can also be out of date until the dashboard is refreshed; refreshing the dashboard retrieves the latest data.

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