QuestionQ775

Security and Access

Ursa Major Solar’s administrator created a new Account record type, but marketing users cannot select the new record type when creating Account records.

What are two possible causes of this problem?

Choose two
  • A The record type is disassociated from the page layout.
  • B The record type is disabled on the marketing user profile.
  • C The record type default setting is disabled.
  • D The record type is deactivated.
Explanation

A custom record type is available for record creation only when it is active and assigned to the user’s profile or other applicable record-type assignment. The profile assignment determines the record types that users can use when creating or editing records; the default merely determines the initially selected type.

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