QuestionQ759

Security and Access

Northern Trail Outfitters has configured the Case object as private. The support manager is concerned that reps have a wider view of data than intended and can see all cases on their group’s dashboards.

What could cause reps to have inappropriate access to data on dashboards?

  • A Dashboard Subscriptions
  • B Public Dashboards
  • C Dashboard Filters
  • D Dynamic Dashboards
Explanation

A public static dashboard can expose data according to its configured running user’s access rather than each viewer’s individual Case access. If that running user can access all group cases, reps who can view the public dashboard can see those cases despite the Case object’s private sharing setting.

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