QuestionQ720

Workflow/Process Automation

Multiple approvers received a request to approve a discount that was triggered by the approval process. Approver A rejects the request. After Approver A rejects it, Approver B accepts it. Is the request approved or denied? (Assume that approval requires only one person from all approvers.)

  • A Approved
  • B Denied
  • C Approval process is revoked
  • D Approval changes to pending stage due to conflict within approvers
Explanation

With SAP CPQ OR approval logic, one approver can approve a request, but one approver’s rejection is also sufficient to return it to the submitter as Rejected. A later approval does not override the rejection.

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