QuestionQ352

Workflow/Process Automation

Identify the true statements regarding the workflow approval process?

Choose three
  • A When a record is submitted for approval the Admin can edit the record
  • B You can forward an email approval request to another email address
  • C The approvers delegate can also approve a request
  • D Approvers can view an approval request from their home page
  • E Approvers can only access an approval page from the application
Explanation

Salesforce locks a record when it is submitted for a classic approval process, but users with the required administrative Modify All Records or Modify All Data permission can edit it. An approval process can permit an approver’s delegate to approve requests, and directly assigned approvers can view pending requests in the Home page’s Items to Approve component. An email approval response is tied to the recipient’s email address, so forwarding the email does not authorize another address to approve it.

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