QuestionQ183

Security and Access

The administrator at AW Computing is assisting a user who is experiencing difficulty logging in to Salesforce.

What should the administrator do to determine why the user cannot log in?

  • A Pull the password history to ensure the password policy was followed.
  • B Reset the security token for the profile.
  • C Review the login history for the user.
  • D Check the attempted logins by running the setup audit trail.
Explanation

Salesforce Login History lets administrators review a user’s login attempts and the associated status or error code, including failures such as an invalid password, login-hour restriction, IP restriction, or password lockout. Monitor Login History

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