QuestionQ1085

Security and Access

How can collaborative access be enabled for the accounts, contacts, contracts, opportunities, and cases belonging to a US Sales rep, an Asia sales rep, and an EMEA sales rep?

  • A By Creating three sharing rules between them
  • B By creating a public group with all three Sales Reps
  • C By changing the Org wide defaults
Explanation

Sharing rules create targeted exceptions to organization-wide defaults by granting additional access to records owned by selected users or groups. Configuring one owner-based sharing rule for each regional sales representative shares that representative’s records with the other two, without exposing those records to all users in the organization. A public group is only a grouping mechanism unless it is used by a sharing rule.

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