ADM-201: Salesforce Certified Platform AdministratorDemo

By Salesforce · Question Mode

QuestionQ1020

Workflow/Process Automation

A Cloud Kicks administrator created a screen flow to help service representatives ask the same questions whenever customers call with issues. The screen must be visible from cases.

How should the screen flow be distributed?

  • A Lightning Page
  • B Home Page
  • C Page Layout
  • D Component Filter
Explanation

A Lightning Page can embed an active screen flow directly on a Case record page by using the Flow component, making it visible while service representatives work with the case.

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