PMI-PBAPreview

When managing a product backlog, which statement best describes how to determine the value of backlog items?

A stakeholder requests to add new critical requirements the day before the scheduled baseline requirements approval meeting. The stakeholder insists that these requirements must be taken into account despite time and budget constraints.
What is the most effective way to manage this situation?

A project affects the marketing unit and procurement unit. The project manager gives the business analyst an overview of the project for the first time.
What should the business analyst do immediately after the discussion?

A company wants to procure a tool to improve customer satisfaction and loyalty. Which of the following documents would provide basis for analyzing vendor products?

How can a SWOT analysis help when deciding between several possible options to address a business problem?

A business analyst has been assigned to a project to implement a new phone system for a customer call center. The business analyst will need to create a business case.
Which of the following components will the business analyst use as input to the business case?

What is a standardized, effective, and efficient way to manage changes to project documentation?

Company A would like to enter into a new market. The business analyst has been assigned to a project for which nobody in Company A has any prior experience. The project manager has asked the business analyst to assist in resource planning.
What should the business analyst recommend to the project manager?

Which tool provides combined functionality for business analysis and quality assurance activities?

A type of requirements document that would be the most valuable to a database administrator would be:

A company wants to improve the service to its customers by reducing complaint response time by 40%. To achieve this goal, it is necessary to redesign and optimize their internal processes and support it with a new product. The client thinks that disruption and short-term loss of productivity is inevitable.
Where can the business analyst best reflect the intangible costs associated with this change?

The quality function deployment is best suited to assist in the process of:

The following requirement was included in a business requirements document: “An API shall be built to send data back and forth from the accounting system to the customer relationship system so that name and address data can be synchronized.” What should be done with this business requirement?

A business analyst and stakeholders have completed documentation of the acceptance criteria for the requirements of a new vehicle leasing database. A concern is raised that some of the key performance indicators may not validate the desired benefits of the implementation.
What should the business analyst do to ensure that the business need can be validated?

When modeling processes or analyzing tasks, business rules can be uncovered by asking about:

The customer generated a design specification for a new product. What is the best action to take to establish an approved requirements baseline with the customer?

A document is being created that will detail the customer’s needs for a product and will include a functional model, a data model, and a glossary of terms. This document is called a:

The requirements traceability matrix should primarily be used to:

In the first few weeks after a large implementation of a new web-based application, a critical report failed. Further investigation determined that a worker had been using a field that was not supposed to be used. This issue was not identified in testing.
Which technique could have prevented this problem from occurring?

Requirements for a project have already been approved and finalized when a stakeholder approaches the project team with a change to one of their requirements. Which method of document control should the business analyst use to document changes in requirement(s) versioning?

A company has launched a new online sales application and engaged a focus group to test how quickly the customer could place an order. The focus group also provided feedback on their satisfaction.
Which metrics tool should the business analyst use to record the results?

After reviewing a business case, project goals, and objectives, a business analyst determines that the organization prefers taking an exploratory approach to finding the solution that best meets the business need. Which approach best aligns with the business need for this organization?

A business analyst conducts an initial review to define scope. The analysis includes the review of the business case, project goals, and objectives to obtain the necessary and required context. Based on that information, the business analyst determines that this is a large project with multiple interfaces which could cost the company money that was not initially included in the budget.
What characteristics of the project are needed to determine the approach so that the business analyst can validate whether they will need to have a discussion about the budget?

A business analyst is planning the business analysis activities for a new payroll project. Due to a tight timeline, the analyst advises stakeholders that the requirements sessions should begin as soon as possible.
Which key factor drives the selection of business analyst activities to be included in the project?