QuestionQ98

VerifiedCandidate Selection Workflow

Your client needs to ensure that standard rejection correspondence is triggered whenever a candidate is moved to the Rejection status at any step. How should the system be configured to meet this requirement?

Explanation

Automatic correspondence is configured through the message template’s Candidate Selection Workflow context, which can specify the relevant workflow, step, and status. Configuring that context for any workflow with the status of Reject ensures the rejection correspondence is triggered regardless of the step in which the candidate is rejected.

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