QuestionQ38

VerifiedSmartOrg, Recruiting Process, and Foundation Data

Your client wants to ensure that correspondence recruiters send to each candidate during the recruiting process includes business-unit information in its header. What must you do to ensure the system displays the recruiter the correct correspondence template?

Explanation

The Correspondence Manager Search Order resolves equally relevant message templates by the configured priority. Setting the order to By Organization, By Location, By Job gives the business-unit (Organization) context precedence, so the organization-specific correspondence template—and its header information—is selected. Public settings can be changed by system administrators; protected settings require Oracle to make changes.

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