QuestionQ70

Advanced Configuration and Troubleshooting

An organization’s Nutanix cluster is based on VMware vSphere. The cluster is configured to download software updates automatically. The administration needs to verify and eventually upgrade the VMware hypervisor through Prism UI.

After signing in to Prism, the administrator receives the following message:

No available versions for upgrade.

What is causing the current state?

  • A VMware support has expired, so downloads are not available.
  • B vSphere binaries need to be manually uploaded.
  • C The environment is running the latest vSphere version, so no update is required.
  • D The cluster is unable to connect to release api.nutanix-ccm:8D.
Explanation

Nutanix does not provide or automatically retrieve VMware ESXi binary files for Prism hypervisor upgrades. The ESXi offline bundle must be obtained from VMware and manually uploaded to Prism, along with the relevant Nutanix metadata file when required; otherwise, no upgrade version is available.

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