ITILFND V5Demo

By ITIL · Question Mode

QuestionQ23

Know the purpose and key concepts of 15 ITIL practices

Which option BEST explains why an organization may decide to engage external suppliers?

  • A To maintain greater control and visibility over service delivery
  • B To minimize reliance on third-party providers
  • C To remove the need for oversight, governance, and internal management
  • D To obtain capabilities that are difficult to develop internally
Explanation

External suppliers can provide specialized capabilities, expertise, technology, or capacity that an organization cannot readily develop internally. Oversight, governance, and internal management remain necessary when using suppliers.

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