ITILFND V4Demo

By ITIL · Question Mode

QuestionQ53

The guiding principles

Which guiding principle recommends eliminating work that is unnecessary?

  • A Keep it simple and practical
  • B Think and work holistically
  • C Start where you are
  • D Progress iteratively with feedback
Explanation

The ITIL 4 guiding principle Keep it simple and practical emphasizes removing anything that does not add value or produce a useful outcome, thereby eliminating unnecessary work.

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