ITILFND V4Demo

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QuestionQ52

The guiding principles

Which guiding principle enables a faster response to customer needs by timeboxing activities and learning from the outputs of earlier activities?

  • A Focus on value
  • B Progress iteratively with feedback
  • C Collaborate and promote visibility
  • D Optimize and automate
Explanation

The ITIL guiding principle progress iteratively with feedback uses small, manageable, timeboxed steps and incorporates feedback from each iteration. This enables teams to learn, adjust, and respond to customer needs more quickly. PeopleCert: Principles—The Quiet Backbone of PRINCE2 and ITIL

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