QuestionQ283

The guiding principles

Which guiding principle addresses how the steps in a process can be carried out as efficiently as possible?

  • A Focus on value
  • B Start where you are
  • C Think and work holistically
  • D Optimize and automate
Explanation

The ITIL 4 principle Optimize and automate promotes improving processes for efficiency—eliminating unnecessary effort and applying automation when it is suitable.

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