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By ITIL · Question Mode

QuestionQ252

Service management concepts

How can a service consumer help reduce risk?

  • A By providing the service in accordance with requirements
  • B By ensuring that the service provider's resources are correctly configured
  • C By fully understanding their own requirements for the service
  • D By managing the detailed level of risk on behalf of the service provider
Explanation

A service consumer reduces risk by fully understanding its own service requirements, enabling the service provider to design and deliver an appropriate service.

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